Chatbots
An automated assistant replying on WhatsApp or your website, qualifying leads and booking calls even outside business hours.
What it is
A chatbot is a program that talks to your clients automatically, answering questions, collecting information and even booking appointments, without anyone having to type on the other end all the time. It kicks in as soon as someone sends a message, at any time of day.
Who it's for
For companies that get messages outside business hours, or that take too long to reply and lose sales because of it. It's also for anyone who wants to filter out who's a real opportunity before passing them to a salesperson, saving your team time on leads that were never going to close.
What's included
- Building the conversation flow, designed around your business
- Qualifying questions, to find out who's really a potential client
- Automatic answers to the most common questions
- Automatic appointment booking, when it makes sense
- Handoff to a human when the conversation needs it
- Integration with your CRM or support system, if you already have one
Frequently asked questions
How much does it cost?
It depends on the scope, but a project of medium complexity is around $2,000 (R$10,000).
How long does it take to implement?
It depends on the scope, but a project of medium complexity takes around 6 weeks.
What is included?
The agent only. Hosting and the technical structure it needs to run, such as platforms and AI, are on the client.
How does the process work?
A first call, 1 to 2 assessment calls, the proposal and, once approved, the work starts in sprints. At the end of each sprint we deliver part of the agent for testing and feedback, adjusting what is needed until the final sprint. Once the delivery is approved and paid, the agent goes live. We follow it closely for 30 days, adjusting to real usage, plus another 30 days of remote support.
Is there support after delivery?
Yes, as described in the process above.
Does it integrate with WhatsApp?
Yes.
Do you use the official API or an unofficial one?
We work with the official API. If the client chooses an unofficial one, we take no responsibility for bugs, bans or any risk that comes from it.
Is my data safe?
Yes. And, when it is needed to improve the answers, we may use your data to train the model, always with your authorization.
What if the AI answers something wrong?
It can happen, since we are talking about software and perfection cannot be guaranteed. That is why we follow the launch closely, monitoring and adjusting to reduce errors.
Does it replace my team or work alongside it?
It replaces repetitive, routine activities. For more complex ones, we recommend keeping a human supervising and approving; for critical ones, we recommend the AI works only as an assistant. If you choose to fully replace your team, the decision is yours and it is set out in the contract.
Do you have real agents running in production?
We are still building our portfolio on this specific front.
While your team sleeps, the client has already gone to a competitor
Plenty of businesses lose sales simply by being slow to reply, or by having no one on call after hours. We've built chatbots that serve clients in more than 6 countries.
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